Job Description
Job Description
We are looking for an experienced and dependable Administrative Assistant to support a busy sales team in New Jersey. This contract-to-permanent opportunity is ideal for someone who enjoys keeping operations organized, communicating with clients, and helping create a seamless customer experience. The role calls for strong written communication, sound judgment, and the ability to manage multiple priorities in a fast-paced environmental services setting.
Responsibilities:
• Prepare customized client proposals by partnering closely with the sales team and ensuring documents are accurate, clear, and well presented.
• Respond promptly to client inquiries through email and phone communication, providing helpful information and maintaining a high level of service.
• Coordinate calendars, book appointments, and organize meetings or conference calls to keep daily schedules running efficiently.
• Support customers throughout the service process by addressing questions, arranging visits, and helping ensure timely follow-up.
• Maintain sales activity records by updating calendars, generating work orders, and keeping related administrative tasks on track.
• Organize and manage customer files and database records so information remains current, accessible, and accurate.
• Process incoming payments and assist with routine administrative documentation tied to customer accounts.
• Participate in team communication by sharing office updates and helping resolve client concerns during regular check-ins.
• Uphold company service standards and contribute to a detail-oriented and welcoming experience for both clients and internal staff.• At least 5 years of experience in an administrative support role.
• Bachelor’s degree in Business, Management, English, Communications, Journalism, Literature, or a related discipline.
• Demonstrated experience producing proposals, reports, presentations, or other business documents.
• Strong background in customer service, with the ability to communicate professionally and effectively.
• Advanced proficiency with Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills, with strong attention to detail.
• Proven ability to multitask, stay organized, and manage time effectively in a fast-moving environment.
• Previous experience in a service-based industry is preferred.