Job Description
Job Description
We are looking for a detail-oriented Administrative Assistant to join a busy team in New Rochelle, New York in a contract capacity with potential for a permanent role. This position supports day-to-day business operations by coordinating schedules, assisting with client-facing documents, and delivering responsive service to customers. The ideal candidate is comfortable managing multiple priorities, communicates professionally, and works efficiently in a fast-moving environment.
Responsibilities:
• Coordinate appointments and meetings by managing team calendars and confirming scheduling details.
• Prepare accurate proposals, correspondence, and other administrative documents with a high degree of accuracy.
• Respond to inbound customer calls and provide courteous, timely support while directing inquiries appropriately.
• Enter, update, and maintain records and office information in spreadsheets and internal systems.
• Support daily office operations by organizing workflow, tracking tasks, and ensuring follow-up items are completed.
• Work closely with team members to help manage call volume of approximately 25 customer inquiries per day.
• Assist with general customer service needs by answering questions and helping resolve routine issues.
• Contribute to a productive office environment by handling multiple administrative priorities with strong attention to detail.• Prior experience in administrative support, office coordination, or a similar business support role.
• Strong verbal and written communication skills with a detail-focused customer service approach.
• Proficiency in Microsoft Excel and comfort working with digital tools and office systems.
• Ability to manage calendars, schedule appointments, and balance competing deadlines effectively.
• Accurate data entry skills and close attention to detail in document preparation and recordkeeping.
• Comfortable handling a steady volume of inbound calls in a team-oriented setting.
• Capable of working in a fast-paced environment while staying organized and dependable.