Are you a proven Quality professional who thrives on solving complex problems, building high-performing teams, and driving operational excellence? We're seeking an experienced Quality Manager to lead our Quality Department and champion a culture of quality, accountability, and continuous improvement throughout the organization.

This is more than a quality role. It's an opportunity to influence company-wide performance, lead impactful initiatives, and collaborate with cross-functional teams to deliver exceptional products and customer satisfaction. If you have a passion for quality systems, process improvement, and leadership, we want to hear from you.

As our Quality Manager, you'll have the opportunity to shape quality strategy, improve manufacturing processes, and establish best practices that directly impact business success. Your expertise will drive customer satisfaction, operational efficiency, and long-term organizational growth.

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Opportunities for professional development and advancement
• Exposure to cutting-edge manufacturing technologies
• Collaborative and supportive leadership team
• High-visibility role with significant influence on business operations
• Culture focused on innovation, continuous improvement, and employee success
• Stable first-shift schedule with strong work-life balance

The Quality Manager is responsible for leading and continuously improving the organization's Quality Management System (QMS) while ensuring compliance with ISO 9001 and customer requirements. This position oversees all quality functions, manages customer quality concerns, directs corrective and preventive action initiatives, and drives operational excellence through data-driven decision-making.

Working closely with Production, Engineering, Facilities, Sales, and Operations, you'll play a critical role in enhancing product quality, increasing efficiency, reducing turnaround times, and developing a culture where quality is everyone's responsibility.

• Lead, develop, and manage the Quality Department, providing coaching, mentorship, and technical guidance.
• Maintain and continuously improve the Quality Management System (QMS).
• Ensure ongoing compliance with ISO 9001 standards and regulatory requirements.
• Develop and implement quality policies, procedures, and best practices.
• Drive continuous improvement initiatives across manufacturing operations.
• Coordinate and oversee quality-related projects from planning through execution.

• Lead internal audit programs to evaluate QMS effectiveness and compliance.
• Identify process gaps and implement corrective actions to improve performance.
• Conduct and facilitate root cause analysis investigations for quality issues.
• Utilize Statistical Process Control (SPC) and other quality tools to drive process improvements.
• Monitor quality performance metrics and establish measurable improvement objectives.

• Manage customer complaints, investigations, and resolution activities.
• Develop and implement effective Corrective and Preventive Action (CAPA) programs.
• Ensure timely response and resolution of customer quality concerns.
• Analyze recurring issues and implement sustainable solutions to prevent recurrence.
• Partner with customers and internal teams to maintain high satisfaction levels.

• Foster a culture of quality, accountability, and continuous improvement.
• Collaborate with Production, Engineering, Facilities, Sales, and Operations teams to optimize performance.
• Present quality metrics, audit findings, and improvement plans to leadership.
• Drive organizational alignment around quality objectives and business goals.
• Lead and develop technical personnel to maximize team effectiveness and growth.

The ideal candidate will also possess one or more of the following:

• ASQ Certification (CQE, CQA, or related credential)
• Experience in semiconductor manufacturing environments
• Experience working in cleanroom operations
• Knowledge of AS9100 quality standards
• Aerospace manufacturing quality experience
• Advanced continuous improvement experience
• Strong experience in high-tech manufacturing processes