Administrative Coordinator / Order Entry Specialist
Location: Denver, CO (On-site)
Schedule: Monday-Friday, flexible 8-hour shift between 7:00 AM and 5:00 PM
Employment Type: Full-Time
Position Summary
We are seeking a detail-oriented and proactive Administrative Coordinator / Order Entry Specialist to support our busy distribution operation in Denver. This role is ideal for someone who enjoys working in a fast-paced environment, thrives on accuracy, and takes pride in providing exceptional support to both internal teams and customers.
The successful candidate will play a key role in processing customer orders, coordinating with dealers, managing purchase orders, supporting invoicing activities, and ensuring smooth day-to-day office operations. This position requires excellent organizational skills, strong attention to detail, and the ability to effectively prioritize tasks in a high-volume environment.
Key
ResponsibilitiesOrder Processing & Customer Support
- Accurately enter and manage a high volume of customer orders across multiple accounts.
- Coordinate will-call orders, ensuring customer pickup dates are confirmed and warehouse fulfillment processes are communicated effectively.
- Process purchase orders for online orders, freight orders, and backordered products.
- Communicate with dealers via phone, email, and online channels regarding order status, damages, returns, replacements, and general inquiries.
- Maintain accurate records and documentation related to orders and customer communications.
Administrative & Operational Support
- Assist with daily invoicing processes by matching warehouse documentation, scanning completed order records, and submitting files to the corporate invoicing team.
- Complete end-of-day administrative tasks related to warehouse order fulfillment activities.
- Answer incoming phone calls and direct callers to the appropriate team members.
- Provide general office support, including maintaining office supplies, replenishing copier paper, and supporting order processing systems.
- Collaborate with warehouse and office staff to ensure seamless day-to-day operations.
Team Support
- Proactively identify opportunities to assist coworkers and support business needs.
- Prioritize daily responsibilities based on urgency and business impact.
- Maintain a positive, team-oriented attitude while adapting to changing priorities.
Required Qualifications
- 1-2 years of administrative, office support, customer service, or front desk experience.
- Strong attention to detail and organizational skills.
- Ability to perform repetitive tasks with a high degree of accuracy throughout the workday.
- Strong verbal and written communication skills.
- Ability to receive feedback constructively and apply coaching effectively.
- Demonstrated ability to manage competing priorities and stay organized in a fast-paced environment.
- Proactive mindset with a willingness to assist others and contribute to team success.
- Interest in building a long-term career within a growing organization.
Preferred Qualifications
- Previous order entry experience in a distribution, manufacturing, wholesale, or logistics environment.
- Experience processing purchase orders and supporting invoicing functions.
What Makes You Successful
- You are highly detail-oriented and take pride in accurate work.
- You enjoy structure, process, and consistency.
- You can effectively prioritize tasks and adapt to changing business demands.
- You are dependable, coachable, and eager to contribute wherever needed.
- You take initiative rather than waiting to be asked for help.
Work Environment
- Fully on-site position
- Collaborative office and warehouse environment.
- Standard business hours are Monday through Friday, with flexibility to work an 8-hour schedule between 7:00 AM and 5:00 PM.
- Employees may choose either a 30-minute or 1-hour lunch break.
Why Join Us?
This is an excellent opportunity to join a stable organization where you can build long-term career growth while becoming an integral member of a supportive team. You'll have the opportunity to make an impact every day through customer support, operational excellence, and cross-functional collaboration.
Equal Opportunity Employer: We are committed to creating an inclusive workplace and welcome applicants from all backgrounds and experiences.
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