This role focuses on end-to-end shipping, receiving, and inventory control for customer repairs, R&D items, and project materials in a busy, global logistics environment. You will receive and book-in inbound materials, pick, pack and ship outbound orders, maintain accurate stock records, and support internal teams by ensuring goods move efficiently and safely through the warehouse.

• Receive inbound customer repairs and materials from global locations and ensure all deliveries are unloaded safely.
• Check incoming goods against delivery notes and purchase orders to confirm accuracy and completeness.
• Inspect shipments for damage or discrepancies and promptly escalate issues to Purchasing or Logistics.
• Process receipts and allocate stock using Oracle and MacPac ERP systems, ensuring accurate data entry.
• Store materials safely and accurately in designated locations to maintain an organised warehouse.
• Distribute customer repair items to the appropriate internal departments in a timely manner.
• Pick and pack customer repairs, R&D items and project materials in line with order requirements.
• Verify picks for accuracy and completeness before packing and dispatching.
• Prepare shipping documentation and export paperwork using Oracle and other shipping platforms.
• Coordinate with carriers, including FedEx, and support collections and loading activities.
• Prioritise urgent and time-sensitive shipments to meet customer expectations and service levels.
• Dispatch orders to customers and group companies with a high level of accuracy and attention to detail.
• Maintain accurate inventory records and process stock transactions in the ERP systems.
• Conduct cycle counts and full stock checks to ensure inventory integrity.
• Investigate and resolve stock discrepancies, working with relevant teams as needed.
• Maintain organised stores areas for consumables and materials to support efficient operations.
• Use ERP systems, including EED EX and other tools, to receive, move, pick, ship and adjust stock.
• Generate and manage pick lists, labels, dispatch notes and shipping documents.
• File delivery notes and proof of delivery records accurately for audit and tracking purposes.
• Enter customer orders into the Oracle system in line with company procedures.
• Adhere to company health, safety and environmental policies at all times.
• Safely operate warehouse equipment, including pallet trucks and forklifts, where trained and authorised.
• Follow safe manual handling practices as part of daily work activities.
• Keep warehouse areas clean, tidy and organised to support safety and efficiency.
• Report hazards and incidents via company systems to help maintain a safe working environment.
• Liaise with Service, R&D, Sales, Projects, Customer Support and Logistics teams to coordinate materials and repairs.
• Support group companies with repairs, shipments, imports and exports in a global logistics context.
• Help maintain high service levels and respond to shifting priorities in a busy, fast-paced environment.
• Contribute to site initiatives and community projects that require warehouse and logistics support.

• Experience in a warehouse or logistics role, ideally covering both goods-in and dispatch activities.
• Confidence using FedEx and other shipping platforms and tools.
• Strong attention to detail and a methodical, organised working style.
• Good communication skills with confidence interacting across multiple internal departments.
• Ability to work independently with minimal supervision once trained.
• Comfortable with manual handling as a regular part of daily work.
• Positive, proactive attitude and strong team ethic.
• Ability to work on-site in Worthing during the required hours.

• Valid forklift licence is desirable.
• Previous experience handling export documentation is an advantage.
• Experience supporting global logistics operations is beneficial.
• Forklift and material handling experience preferred.
• Comfort working with different shipping platforms, including FedEx.
• Exposure to electrical, mechanical, maintenance, construction or HVAC environments is a plus.
• Ability to troubleshoot issues related to materials and logistics processes.
• Experience with industrial sewing or material handling equipment is advantageous.
• Background in shipping and inventory control is beneficial.

You will join a friendly, close-