We are in the healthcare industry, located in Spartanburg, South Carolina, and are currently offering a contract to hire employment opportunity for a Network/Systems Administrator. This role involves maintaining and managing our IT infrastructure, focusing on areas such as system administration, network administration, and hardware configuration. The successful candidate will be expected to travel to various client sites, ensuring the smooth running of our IT operations.

Responsibilities:
• Manage and maintain Fortinet and Windows Server operations effectively
• Oversee the implementation of new phone systems, focusing on Grandstream systems
• Lead the migration process to Windows 11 across the organization
• Handle the imaging and configuration of new devices, providing technical support when necessary
• Resolve support tickets promptly and efficiently, ensuring customer satisfaction
• Utilize SCCM for network management where required
• Monitor customer accounts and take appropriate action based on account activity
• Process customer credit applications accurately and efficiently
• Maintain accurate customer credit records
• Assist with the resolution of customer inquiries.• Proficiency in Cisco Routers and Cisco Technologies
• Knowledge of Citrix Technologies
• Competency in Database Management
• Familiarity with Dell Technologies
• Experience in Active Directory
• Understanding of Backup Technologies
• Ability to work with Computer Hardware
• Skills in Configuration Management
• Experience in Deployments
• Proficiency in Microsoft Windows Server
• Knowledge of Fortinet Firewalls
• Experience in handling Support Tickets
• Proficiency in System Administration
• Experience in Network Administration
• Ability to work in a healthcare/NHS environment
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team and independently when required
• Strong problem-solving skills and the ability to think critically
• Willingness to stay updated with the latest technologies and industry trends
• Flexibility to work in shifts if required.