We are looking for a meticulous Payroll Clerk to join our team in CLEVELAND, Ohio. The role is primarily focused on payroll processing, customer service, and administrative duties. This role offers a contract to hire employment opportunity, providing a platform for career growth and development.

Responsibilities:
• Act as the first point of contact for clients, addressing their inquiries and concerns via email.
• Monitor and manage client accounts, ensuring all information is up-to-date and accurate.
• Follow up with clients on any outstanding issues or questions related to their payroll.
• Process and maintain customer credit applications with precision and efficiency.
• Utilize Excel and MS Office to compose emails and manage customer data.
• Demonstrate independent thought and decision-making capabilities in the execution of tasks.
• Understand and interpret numerical data to assist in payroll processing.
• Handle sensitive customer information with confidentiality and discretion.
• Assist in conversion terms and other administrative duties as needed.
• Collaborate with the team to ensure a smooth and efficient payroll process.• Proven experience as a Payroll Clerk or in a similar role within finance
• Proficiency in data entry and management
• Knowledge of payroll software is a plus
• Strong numerical aptitude and attention to detail
• Understanding of legislation related to payroll processes
• Excellent time management skills and ability to meet tight deadlines
• High level of integrity and ability to handle confidential information
• Good communication skills to coordinate with team members and management
• Proficiency in MS Office, especially Excel
• High school diploma or equivalent; BSc/BA in business, accounting or relevant field is a plus
• Relevant certification (e.g. Certified Payroll Professional, CPP) is an advantage