Job Description
Job Description
We are seeking an Customer Service Agent to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
- Present and sell company products and services to new and existing customers
- Prospect and contact potential customers
- Reach agreed upon sales targets by the deadline
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of latest developments
- Create sales material to present to customers
- Price and Availability
Qualifications:
- Previous experience in sales, customer service, or other related fields
- Familiarity with CRM platforms
- Ability to build rapport with clients
- A knowledge base of plumbing heating and HVAC is preferred but not required
- Strong negotiation skills
- Deadline and detail-oriented
Company Description
The Walter Morris Co is a 100-plus -year-old manufacturers rep. organization covering the New England plumbing and heating wholesale market. We represent 25 manufactures from plumbing supplies to boilers, water heaters, pipe valves and fittings. We are a family run company with our parents and three sons heavily involved in different aspects of the company. We are a hired sales organization with inside sales support and customer service. We warehouse approximately Twenty Five percent of our products with our 34,000 square foot warehouse. This is a good balance of a young energetic company paired with many years of industry knowledge and relationships. Please see our website to find out more about us www.morrismerchants.com and become a part of an energetic company creating a culture in a changing industry. We also provide a non contributory profit sharing program.
Company Description
The Walter Morris Co is a 100-plus -year-old manufacturers rep. organization covering the New England plumbing and heating wholesale market. We represent 25 manufactures from plumbing supplies to boilers, water heaters, pipe valves and fittings. We are a family run company with our parents and three sons heavily involved in different aspects of the company. We are a hired sales organization with inside sales support and customer service. We warehouse approximately Twenty Five percent of our products with our 34,000 square foot warehouse. This is a good balance of a young energetic company paired with many years of industry knowledge and relationships. Please see our website to find out more about us www.morrismerchants.com and become a part of an energetic company creating a culture in a changing industry. We also provide a non contributory profit sharing program.