Job Description
Job Description
We are hiring Customer Service Agents who are looking to kick start their career as a Licensed Life and Health Insurance Agent! This is a remote position, and our client will provide comprehensive training to support you in obtaining your Life and Health Insurance License. Our ideal candidate is someone who is driven and self-motivated. Please see the details below and apply if you are interested!
Job Title: Licensed Insurance Agent
Start Date: July 29th
Pay Rate: $15.50 (Paid Weekly!)
Training Schedule: 9:30 AM - 6 PM CST
Production Schedule: - Must be available between the hours of 7 AM - 8 PM CST, Monday - Sunday
*Equipment will be provided to work from home!*Key Competencies:- Data entry from application images into the system
- Accurate processing of applications and eligibility determination
- Reviewing appeals and providing resolution
- Identifying and addressing fraudulent activities
- Maintaining records of customer interactions
- Participating in regular training sessions and staff meetings
- Providing excellent customer experiences in all interactions
- Responsible for handling inbound and outbound calls as well as email/chat in a call center environment regarding a variety of requests.
- Maintain complete accurate records of client interaction including phone calls and/or emails, utilizing internal and external software.
- Demonstrates commitment to serving customer needs and solving problems efficiently with insight and first contact resolution.
- Use decision-support tools to respond to common customer work/service order inquires and requests.
Requirements:- High School Diploma
- 1+ years of customer service experience
- Ability to type 30 WPM
- Proficiency in Microsoft Windows and Internet-based applications
- Strong problem-solving skills
- Ability to prioritize tasks in a fast-paced environment
- Excellent communication skills, both verbal and written
- Ability to work independently and in a team environment
- Willingness to adapt to change and learn new skills
#ZR #Corp
About Paramount Staffing LLC
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