We are offering a long-term contract employment opportunity for a Patient Care Coordinator. As a Patient Care Coordinator, you will be the primary contact for patients, handling both outbound and inbound calls, managing appointments and responding to queries.

Responsibilities:

• Manage inbound and outbound calls to support patient needs

• Provide detailed information about our products to patients

• Schedule and manage patient appointments using calendar management tools

• Use your excellent communication skills to provide high-quality service to our patients.

• Must have a minimum of 1 year of experience in a similar role

• Proficient in answering inbound calls and managing both inbound and outbound calls

• Experience in scheduling appointments and managing calendars effectively

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

• Proficiency in using computer systems and software relevant to the role

• Strong problem-solving skills and ability to make decisions under pressure

• Demonstrated ability to maintain patient confidentiality and adhere to ethical standards

• Ability to work effectively as part of a team and contribute positively to the team dynamic

• Must be adaptable and open to learning new processes and systems as required.