We are offering a short term contract employment opportunity for a Desktop Support Analyst in Denver, Colorado. This role primarily involves providing technical support across the organization, managing hardware and software configurations, and troubleshooting various technical issues.

Responsibilities:

• Provide technical assistance and support for incoming queries related to computer systems, software, and hardware.

• Handle configurations of desktop systems and applications, ensuring optimal performance.

• Utilize Cisco and Citrix technologies to support network infrastructure and virtualization efforts.

• Maintain and manage the company's database, ensuring data integrity and security.

• Leverage Dell technologies for server management and hardware issues.

• Handle user access control and account management through Active Directory.

• Support and manage Apple devices across the organization, ensuring seamless connectivity and usage.

• Implement and manage backup technologies, ensuring data safety and recovery.

• Troubleshoot and resolve issues related to computer hardware and peripherals.

• Stay updated with the latest technologies and implement new systems and hardware when necessary.

QUALIFICATIONS

• Active Directory
• Office 365 Troubleshooting
• Windows Troubleshooting
• Experience with Ticketing systems
• Imaging experience