We are on the lookout for a Help Desk Analyst I to join our team in Woodbury, New York. In this role, you will primarily focus on maintaining and troubleshooting computer systems, with a focus on Android Development, Cisco Technologies, Citrix Technologies, and Database management. This is a short-term contract opportunity in which you will be expected to use your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to enhance our operations.

Responsibilities:

• Troubleshoot and resolve user issues related to computer hardware and software
• Wipe and rebuild PCs and Macs as necessary, maintaining optimal system performance
• Manage and reorganize data cables and accessories to maintain an organized and efficient work environment
• Regularly review and manage AV equipment to ensure it is in good working condition and meets user needs
• Utilize Android Development skills to support mobile device management
• Leverage knowledge of Cisco and Citrix Technologies to maintain network systems
• Manage databases to ensure accurate and efficient data storage
• Utilize EO/IR systems to monitor and manage electronic and infrared systems
• Use Active Directory to manage users and computers within the network
• Support Apple Devices, ensuring they are correctly configured and maintained.• Proficiency in Android Development is necessary for this role.
• Familiarity with Cisco Technologies is a key requirement.
• Experience with Citrix Technologies is essential.
• Understanding and experience working with Databases.
• Familiarity with EO/IR systems is required.
• Proficiency in managing Active Directory.
• Experience in working with Apple Devices is necessary.
• Understanding and ability to troubleshoot Computer Hardware.
• Demonstrated skills in Configuration Management.
• Experience in managing and overseeing Deployments.