We are on the lookout for a dedicated Human Resources (HR) Assistant to be a part of our team. The chosen candidate will be instrumental in handling customer service tasks, benefits administration, and HR-related duties in our CINCINNATI, Ohio location. This position offers a short-term contract employment opportunity.

Responsibilities:

• Manage customer service operations, ensuring all inquiries are addressed promptly and accurately

• Assist in the administration of employee benefits, including health coverage and retirement plans

• Utilize HRIS Payroll System for efficient payroll processing and record-keeping

• Handle Family and Medical Leave Act (FLMA) related tasks, ensuring all details are correctly documented

• Maintain up-to-date and accurate customer credit records

• Monitor and manage customer accounts, implementing necessary actions when required

• Process customer credit applications with precision and efficiency

• Resolve customer inquiries in a timely and professional manner

• Collaborate with the HR team to ensure smooth operations and adherence to all HR policies and procedures

• Assist in other HR-related tasks as needed, contributing to the overall efficiency and effectiveness of our HR operations.

• A minimum of 2 years experience in a Human Resources role or a similar field.

• Proficiency in HRIS Payroll Systems.

• Demonstrated skills in Benefits Administration.

• Extensive knowledge and understanding of FLMA.

• Proven ability to deliver exceptional customer service.

• Strong communication skills, both written and verbal.

• Ability to handle sensitive information with discretion.

• Excellent organizational skills with the ability to prioritize tasks.

• Proficient in Microsoft Office Suite including Word, Excel, and PowerPoint.

• Bachelor's degree in Human Resources or a related field is preferred.