We are seeking an Office Coordinator to join our team in our Wilmington/Dover locations. You will perform clerical and administrative duties, catering to the needs of families, and ensuring seamless office operations.

BILINGUAL SPANISH CANDIDATES ARE ENCOURAGED TO APPLY

Responsibilities:

• Act as a liaison between families, funeral directors, and office staff
• General administrative and clerical duties
• Draft correspondences and other formal documents
• Plan and schedule appointments and events; Manage and coordinate appointment calendar
• Greet and assist onsite guests
• Coordinate, receive and record payments
• Verify insurance and complete coordinating paperwork; work with insurance company to completion of claim
• Maintain accurate and timely client records
• Place orders for flowers, caskets, keepsakes, office and other supplies
• Create notices and other print material
• Provide families with proof of print materials, manage changes, and secure approval
• Coordinate printing of materials
• Input information into company databases
• Provide administrative support across the organization
• Support and supervise subordinate staff
• Perform all other office tasks
• Ensure that public areas are presentable and stocked

Qualifications:

• Previous experience in office administration or other related fields
• Proficient with standard suite of office programming
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• Well developed organizational skills
• Exemplary time management skills

Minimum Requirements:

• Minimum of one year experience in a professional office setting
• Ability to operate basic office equipment
• High school diploma or equivalent
• Valid licensed and insurable driver
• Ability to lift up to 25 pounds at times

We are a well known and respected minority owned and operated boutique funeral home. We were founded over 12 years ago. Evan W. Smith Funeral Services provides services to the communities of Delaware through our well appointed locations, in Wilmington and Dover...with a third location coming soon. We are committed to providing our families with a superior experience in a caring and compassionate environment.