Description:
Paralegal:

Typical Day in the Role
•Key projects: Managing and triaging incoming commercial legal matters in a shared Frontline workspace
Supporting routine legal processes and assisting with standard commercial matters
Escalating complex issues to Frontline Paralegals for deeper review
Helping Paralegals gather data, analyze legal/compliance factors, and draft recommended guidance
Maintaining, updating, and organizing Legal Self‐Help readiness resources
Contributing to process improvements and efficient matter‐routing workflows

Candidate Requirements
•Best vs. Average: Strong program/project management abilities
High comfort with technology and learning new tools
An extensive legal background — ideally with experience supporting tech companies or law firms
Excellent communication skills and strong analytical thinking
Ability to try and prioritize with minimal guidance

Summary:
As a General Legal Assistant, you will be accountable to assist the newly formed MCAPS Global Frontline legal team and business teams on commercial legal issues. A special focus is on collecting information from business groups, analyzing which legal and compliance topics might apply, and providing recommended guidance and solutions for the team's review.
• Familiarity with CRM a plus (but not required)

Key work areas:
• Triage incoming commercial legal matters in a shared Frontline workspace to internal resources and functions in company
• Assist and support on routine processes and legal matters
• Escalate complex legal matters to Frontline Paralegals
• Assist Paralegals with collecting information, analyzing and, drafting of recommended guidance/solutions for commercial legal matters
• Keep track and update Legal Self-Help business readiness resources
The General Legal Assistant is required to:
• Have excellent verbal and written skills in English.
• Service/Assistance providing oriented mindset.
• Be comfortable presenting their ideas.
• Have curiosity and be eager to learn and develop self-development.
• Have project management skills.
• Have the ability to analyze and understand policies and legal documents.
• Have passion for technology and learning new technologies.
• Be organized, analytical (can think clearly), problem solving oriented.
• Be able to deal with ambiguity.

Skills:
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Basic knowledge of laws, legal codes, court procedures, precedents, government regulations, and the democratic political process.
• Previous experience with computer applications, such as Word, PowerPoint and Excel.

Education/Experience:
• Associate's degree in paralegal studies or equivalent training required.
• 0-2 years' experience required.

Explain a typical day in the role.:
• Triage incoming commercial legal matters in a shared Frontline workspace to internal resources and functions in company
• Assist and support on routine processes and legal matters
• Escalate complex legal matters to Frontline Paralegals
• Assist Paralegals with collecting information, analyzing and, drafting of recommended guidance/solutions for commercial legal matters
• Keep track and update Legal Self-Help business readiness resources

What is the ideal background of a candidate for this role?:
Legal background, legal ops, experience with high volume of incoming requests for triage

What are unique selling points that would get candidates interested in your role over another?:
Working for the largest in-house legal department of the world

How will contractor performance be measured?:
Quality of triage and support to clients

Top 3 Must-Have HARD Skills & years of experience for each:
Minimum 0/2+ years' experience with legal research tools and document/case management systems (incl. internal compliance platforms).
Minimum 0/2+ years' experience with drafting and reviewing legal documents with accuracy and adherence to regulatory standards.
Minimum 0/2+ years' experience with technical proficiency with MS Office (Word, Excel, Outlook) and case management software.

Attorney:

Typical Day in the Role
• Purpose of the Team: The main function of an Attorney is to research legal precedent, investigating facts, or preparing legal