Administrative Assistant – RollShield LLC (Clearwater, FL)

Full-Time | Monday–Friday | Competitive Pay • Supportive Team

RollShield LLC — the largest manufacturer of hurricane shutters, impact windows and doors, sunrooms and screen enclosures in the area is looking for a proactive, reliable, and highly organized Administrative Coordinator to join our team.

The ideal candidate is a strong administrative professional who takes ownership of their work, communicates effectively, follows through on responsibilities, and can manage multiple priorities in a fast-paced environment. This person will provide administrative and operational support across departments and help ensure that important tasks, documents, communications, and customer-related matters are handled accurately and on time.

      Key Responsibilities:

• Answer phones, greet customers, and provide excellent customer service
• Schedule installations, service calls, and sales appointments
• Prepare and update customer files, work orders, and job folders
• • Assist with permit paperwork, uploading documents, and coordinating with municipalities
• Track job progress and communicate updates between installers, sales reps, and customers
• Manage incoming/outgoing emails and ensure timely responses
• Enter data, update CRM/job management systems, and maintain organized digital records
• Assist with invoicing, payments, and basic office bookkeeping tasks
• Support management with administrative tasks and daily office needs

       Qualifications:

• Previous administrative, office coordination, customer service, or operations support experience required.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and manage multiple responsibilities without losing track of deadlines.
• Dependable, professional, and able to maintain confidentiality.
• Comfortable communicating with customers, vendors, employees, and management.
• Strong follow-up skills and the ability to take ownership of assignments from beginning to completion.
• Proficient with Microsoft Office, including Outlook, Word, and Excel.
• Comfortable learning company software, databases, and document-management systems.
• Ability to work independently while also contributing as part of a team

What We’re Looking For:

• • Strong organizational skills and ability to multitask
• • Excellent communication and customer-service skills
• • Reliable, responsible, and able to work independently
• • Proficiency with computers, email, and basic data entry
• • Experience in construction, permitting, scheduling, or home-improvement industry is a plus, but not required
• • Positive attitude and willingness to learn
• • Someone who can “think ahead,” solve problems, and help the team stay on track

Experience Requirements:

• • Prior administrative, office, coordinator, or scheduling experience preferred
• • Construction or home-improvement admin experience a bonus
• • Must have a valid driver's license and reliable transportation

Compensation & Benefits:

• • Competitive hourly pay (based on experience)
• • Full-time position with long-term growth potential
• • Supportive team environment
• • Opportunity to work for a well-established company that's been in business for over 23 years

RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.