The Medical Office Assistant will play a key role in supporting the daily operations of a private practice healthcare setting. Working within a medium-sized team of 4-6 assistants and reporting directly to the Chief Operating Officer, this position requires regular use of electronic health records (EHR) software and frequent direct patient interaction. The ideal candidate will ensure efficient appointment coordination, accurate insurance verification, and excellent patient communication while maintaining smooth office administration.

Responsibilities

• Schedule patient appointments and coordinate calendars
• Verify patient insurance information accurately
• Communicate effectively with patients regarding appointments and inquiries
• Manage office administrative tasks to support practice operations
• Deliver exceptional customer service to patients and visitors
• Utilize electronic health records (EHR) software regularly

Required Qualifications

• Minimum 1 year experience in medical office administration

Preferred Qualifications

• High school diploma or equivalent
• Experience with Electronic Health Records (EHR) management
• Strong appointment scheduling skills
• Effective patient communication abilities
• Excellent time management and multitasking skills
• High attention to detail