Quality Copiers Sales & Service is looking for a Copier Service Technician/IT Support with little or no experience. Will train. As a Copier Service Technician, you will play a vital role in ensuring the smooth operation and functionality of copier machines utilized by our clients. If you have a passion for technology and a willingness to continue learning, this position offers a great opportunity to gain valuable experience in the copier service industry.

Responsibilities:

• Provide on-site repair, maintenance, and troubleshooting services for copier machines.
• Conduct routine inspections to identify and resolve any issues or errors.
• Diagnose and repair mechanical, electrical, and software malfunctions.
• Replace and install parts and components as needed.
• Educate customers on copier operations and basic troubleshooting techniques.
• Maintain accurate records of service activities, including service reports and parts used.
• Collaborate with the service team to meet service level agreements and customer expectations.
• Stay updated with the latest copier models and technologies through ongoing training and development.

Qualifications:

• High school diploma or equivalent.
• Excellent problem-solving and analytical skills.
• Strong technical aptitude and willingness to learn.
• Ability to work independently and in a team environment.
• Exceptional customer service and communication skills.
• Detail-oriented and able to follow instructions carefully.
• A valid driver's license with a good driving record.
• Must have reliable transportation to travel to customer locations in the DFW area.
• Ability to lift heavy objects (up to 50 pounds) occasionally.

Benefits:

• Comprehensive training program for experienced technician.
• Competitive pay with opportunities for advancement.
• Ongoing professional development opportunities.
• Supportive work environment that values teamwork and collaboration.

Note: This position is open to all qualified candidates, regardless of gender, age, ethnicity, disability, or other defining characteristics. We are an equal opportunity employer committed to diversity and inclusion.

Quality Copiers, based in Carrollton, TX is a service-oriented company who strives to provide our clients with exceptional customer service. We have been in business for over 30 years and we continue to grow. We are searching for team members to assist us as we continue to expand our business in the DFW area.