Medical Receptionist

Location: Knoxville, TN
Pay: $17
Schedule: M-F, 8am-5pm, Rotate 1 to 2 times a week coming in at 7am

Position Overview

M Force Partners is seeking a professional and customer-focused Medical Receptionist to serve as the first point of contact for visitors, customers, and internal staff. This Medical Receptionist role is responsible for delivering exceptional customer service while supporting daily front office operations, cash handling, scheduling, and administrative functions.

The ideal Medical Receptionist is organized, detail-oriented, and thrives in a fast-paced environment. This individual will ensure every customer interaction is handled professionally while maintaining accurate records and supporting efficient office operations.

Key Responsibilities

• Greet visitors and customers in a professional, friendly, and welcoming manner
• Answer and direct incoming phone calls, emails, and customer inquiries
• Process cash payments, issue receipts, and reconcile cash drawers accurately
• Maintain front desk records, logs, and customer documentation
• Coordinate visitor check-in and check-out procedures
• Maintain a clean, organized, and professional reception area
• Assist with filing, scanning, photocopying, mail distribution, and other administrative tasks
• Schedule appointments and maintain calendars as needed
• Respond to customer questions and escalate concerns when appropriate
• Support daily office operations while maintaining confidentiality and accuracy

Required Qualifications

• High school diploma or equivalent
• Previous experience in a front desk, receptionist, customer service, or administrative support role
• Experience handling cash transactions and balancing cash drawers
• Strong customer service and interpersonal communication skills
• Excellent written and verbal communication skills
• Strong attention to detail and organizational abilities
• Proficiency with Microsoft Office, email, and standard office equipment
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Reliable attendance and professional demeanor

Preferred Qualifications

• Experience working in a healthcare, hospitality, corporate office, or professional services environment
• Experience with visitor management or appointment scheduling software
• Knowledge of basic bookkeeping or accounting procedures
• Experience resolving customer concerns in a professional manner
• Additional training in customer service, office administration, or a related field

Job presented by M Force Partners

M Force Partners is a specialized recruitment partner connecting top-tier talent with leading organizations. With expertise in engineering/technical, healthcare, professional services, and executive search, we connect exceptional talent with outstanding career opportunities through direct hire and contract staffing solutions.

If this opportunity isn't the right fit, explore additional career opportunities at mforcepartners.com.

Know someone who would be a great fit? Share this opportunity with your network.

Equal Opportunity Employer

M Force Partners is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

M Force Partners is a specialized recruitment partner connecting top-tier talent with leading organizations. With a deep understanding of engineering/technical, medical, professional and executive disciplines and industry demands, we deliver tailored recruitment solutions, including direct hire and contract placements, to ensure the right fit for both candidates and clients.

If this role isn’t the right fit for you, we encourage you to explore our other opportunities at mforcepartners.com.

Do you know someone who may be a great match? Feel free to share this opportunity within your network