Fast-paced plaintiff law firm located in downtown Memphis seeking a reliable full-time intake legal assistant or paralegal. This is an in-office position. However, after successfully completing a 90-day probationary period, you will be eligible to work from home one day per week.

Duties:

• Answer and screen phone calls and emails from prospective clients
• Collect and input client information into the firm’s database
• Provide accurate, timely responses to client inquiries
• Assist clients with completing and submitting electronic signatures
• Prepare detailed intake summaries
• Send initial correspondence and documentation
• Lexis searches
• Request police reports
• Communicate with insurance companies and open insurance claims
• Review and track video and other case-related evidence
• Scan and organize incoming mail and documents
• Provide back-up coverage for receptionist as needed
• Serve as an office runner when necessary
• Perform additional administrative and case-related tasks as assigned

Qualifications:

• Prior experience in a legal support or administrative role preferred
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to manage a high-volume workload and multitask effectively
• Must be punctual, dependable, and professional
• Able to work well under pressure in a fast-paced environment
• Comfortable handling a high volume of phone calls
• Bilingual (English/Spanish)

Personal Injury Law Firm