Job Title: Front Desk Medical Receptionist

Job Description:

We are seeking a friendly, organized, and bilingual (Spanish/English) Front Desk Medical Receptionist to join our healthcare team. The ideal candidate will have experience working with electronic health record (EHR) systems and a background in a medical or chiropractic office setting. This role is essential in providing excellent patient service and ensuring smooth daily operations at the front desk.

Key Responsibilities:

Greet patients warmly upon arrival and assist with check-in procedures

Answer incoming phone calls promptly and professionally

Update and maintain accurate patient records in the electronic health record (EHR) system

Schedule, reschedule, and confirm patient appointments

Collect patient information, insurance details, and ensure all data is current and accurate

Assist patients with questions and provide exceptional customer service

Manage front desk operations efficiently, including handling inquiries and directing calls as needed

Ensure the waiting area remains organized and welcoming

Collaborate with medical staff to facilitate smooth patient flow and communication

Requirements:

Proven experience with electronic health record (EHR) systems

Prior experience working in a chiropractic or medical office setting is highly preferred; must have healthcare office experience if not in chiropractic

Bilingual in Spanish and English is mandatory

Excellent communication and interpersonal skills

Strong organizational skills and attention to detail

Ability to multitask and stay calm in a fast-paced environment

Join our team and play a vital role in delivering quality healthcare services. We look forward to welcoming a dedicated professional who values patient care and teamwork!