Mountain West Farm Bureau is seeking a full-time In-House Claims Representative to join our team to undergo comprehensive training and mentorship to develop the skills and knowledge necessary to handle insurance claims including investigating, analyzing, and settling claims by determining the extent of liability for personal, casualty or property loss/damages. The In-House Claims Representative serves as an internal liaison between policyholders, internal departments, and external stakeholders to process and resolve claims accurately. This full-time position is located at our home office in Laramie, WY and typically works 40 hours per week. You can expect a competitive wage of $4,016 - 4,384 per month depending on experience.

SKILLS OF OUR IDEAL IN-HOUSE CLAIMS REPRESENTATIVE:

• Great Communicator - effectively reads, writes, and speaks the English language
• Ethical - uses knowledge, skills, and abilities to maintain high levels of personal and professional integrity, and to act as an ethical agent who promotes core values throughout the organization
• Technical Capacity – special and practical knowledge in business service areas
• Active Learner – understands the implications of new information for problem-solving and decision-making
• Active Listener - gives full attention to what other people are saying, and makes sure to understand the points being made
• Analytical Thinking – ability to analyze information and use logic to address issues and problems
• Conflict Management – ability to mediate conflicts between individuals and groups and settle disputes equitably
• Critical Thinking – use logic and reasoning to identify the strengths and weaknesses of alternative solutions problems
• Customer Service – knowledge of principles and processes for providing customer service
• Independent Judgement – follow established procedures to guide oneself with little or no supervision to complete tasks
• Problem Solving – ability to identify and resolve problems in a timely manner, develop alternative solutions and use reason even when dealing with emotional topics

If these ideal In-House Claims Representative traits describe you, please continue reading!

In addition to excellent pay and our positive company culture, we offer our In-House Claims Representatives the following benefits and perks:

• 401K contribution match
• 7 paid holidays including Black Friday
• Generous paid time off (PTO), including volunteer time off
• On-site fitness center

ABOUT MOUNTAIN WEST

Founded in 1948 to provide Wyoming Farm Bureau members with insurance. Over the years we have grown into a multi-line insurance company, serving the needs of individuals, families and businesses throughout Wyoming and Montana.

What we value:

• Our Stewardship: We take to heart our responsibility to provide protection of what our clients’ value.
• Our Relationships: We keep the promises we make. Integrity, professionalism, respect and personal accountability is ingrained in our company fabric.
• Our Action: We take pride in our work. We challenge ourselves to personal growth, to be proactive and continually improve on the delivery of our products and services.

Here at Mountain West, our employees are our greatest asset. Our fantastic team of employees is what allows us to continue to do what we love: making a difference for our insured, and our community. If you are looking to join a team that values you at the highest level and offers opportunities to grow with our career paths, consider joining our team

REQUIREMENTS FOR AN IN-HOUSE CLAIMS REPRESENTATIVE

• High school degree or GED.
• Prior experience in insurance, customer service, or a related field.
• Knowledge of Microsoft Office Suite or similar software.
• Ability to obtain a state adjus