**Overview**
We are currently looking for a Customer Account Administrator to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Account Administrator, you will be responsible for performing detailed administrative and operational functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
**Responsibilities**
- Provide high levels of customer account management by properly setting up and maintaining account information and data
- Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
- Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
- Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
- May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
- Monitor and maintain accurate inventory levels
- Reconcile inventory counts
- Investigate and resolve inventory discrepancies (shortages, overages)
- Track incoming and outgoing shipments to verify accuracy
- Posting of driver delivery batches
- Maintain compliance with company policies and safety standards
- Assist with demand forecasting and inventory planning
- Prepare reports on inventory levels, usage, and variances
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: https://jobs.suburbanpropane.com/benefits/ .
**$16.40 - $20.50 an hour (dependent on experience)**
This position may be eligible for overtime pay based on business needs.
**Qualifications**
- Minimum of 2 years of experience in a customer service or accounting role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
- Experience in inventory control
- Familiarity with inventory software (SAP)
- Strong attention to detail and organizational skills
- Basic math and data analysis skills
- Basic understand and working knowledge of Microsoft Excel
- Ability to work independently and as part of a team
- Strong problem-solving and communication skills
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** **https://jo