POSITION
People Operations Compliance Coordinator

OUR MISSION
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

OUR VISION
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

OUR CORE VALUES
Curiosity, Respect, Ownership, Ganas, Unity, Equity

ORGANIZATION OVERVIEW
Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 6,700 TK-College students across 30 sites from East Palo Alto to Daly City. We believe that talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.

POSITION OVERVIEW

The People Operations Compliance Coordinator supports BGCP's compliance, recordkeeping, and data integrity efforts across employee and volunteer programs. This role coordinates compliance processes, maintains accurate and audit-ready records, and helps ensure adherence to organizational policies, regulatory requirements, and BGCA standards.

Reporting to the Senior Director of People Operations, with a dotted-line partnership to the Senior Director of Community Engagement, this role partners closely with the People Operations Generalist, broader People Team, and Volunteer Team to support compliance administration, policy implementation, audit readiness, and HRIS data integrity. Success in this role requires strong organization, attention to detail, discretion, and the ability to manage multiple compliance-related processes in a dynamic environment.

ROLE & RESPONSIBILITIES

People Operations, Compliance Management & Employee Lifecycle Operations

• Lead administration and tracking of employee compliance requirements (e.g., I‑9s, required trainings, certifications, acknowledgments), ensuring accuracy, timeliness, and audit readiness
• Monitor compliance-related expirations (e.g., certifications, work permits, trainings), including transitions for teen staff turning 18, ensuring timely follow-up and remediation
• Maintain compliance with California law, BGCA standards, and organizational policies; monitor updates and recommend enhancements
• Support internal, external, and regulatory audits by ensuring documentation is complete, accurate, and readily accessible
• Ensure accuracy and integrity of HRIS and related systems through regular audits, updates, and documentation
• Maintain employee records, including status, roles, and organizational data, with a high level of confidentiality
• Maintain personnel files in accordance with organizational policy and record retention requirements
• Manage policy lifecycle processes, including handbook updates, distribution, and acknowledgment tracking
• Support onboarding and offboarding processes by ensuring required documentation and system updates are completed and audit-ready
• Partner on unemployment insurance, documentation review, and claims processing
• Support workers' compensation processes, and assist with accommodations and return-to-work efforts, ensuring accurate documentation and data integrity

• Maintain accurate tracking systems and records for volunteer and external partner compliance requirements including background checks, TB documentation, and required trainings
• Maintain compliance with California law, BGCA standards, and BGCP policies by monitoring regulatory updates, conducting regular audits, and recommending and implementing process improvements to ensure ongoing adherence
• Conduct regular audits of volunteer documentation and compliance status in partnership with the Volunteer Team
• Develop resources and visual guides to strengthen understanding of compliance requirements
• Support facilitation of volunteer compliance training and orientation sessions, both in-person and virtual
• Respond to compliance-related inquiries from volunteers, staff, and external partners
• Support the creation, maintenance, and refinement of reports, dashboards, and analyses that inform internal communication and data-driven decision-making

Reporting & Cross-Functional