EO Products is a company with one mission and two brands:to createhealthypersonal care products thatnurturethe people who use them,respectthe people who make them, andhonorthe planet we all share. We work hard to ensure our values come to life in each bottle of EO and Everyone for Every Body products.

We have been family owned, operated, and independent since 1995. We call Northern California home and manufacture our essential oil-based products in-house at our certified organic factory and HQ in San Rafael. You can find us at most of your favorite retailers. Were a certified B Corp that prioritizes people, planet, purpose, and profit in that order.

We offer a fun casual place to work, great benefits, employee discounts, and free products! We are a diverse team of free-thinking individuals, and our company culture values responsibility, collaboration, integrity and passion.

We look forward to hearing from you!

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Position Summary

The Director of People Operations will help lead the People Team to enrich EOs culture, collaborate and support other departments, and drive key initiatives to serve a bilingual employee base. This role reports to the Head of People and will directly oversee the transactional processes for ~130 employees in both administration and warehouse/production environments. This influential leader partners with the HOP to research, initiate, plan, provide direction, develop, and implement processes, policies, training and development, rewards, succession planning and activities for both onsite and remote employees.

The Director will also be an important member of the Catalyst leadership group, with process ownership of sending company updates and distribution of departmental meeting content. They are a passionate champion of EOs goal to continuously foster an inclusive, healthy, growth-oriented and fun company culture.

The work of the Director of People Operations supports existing KPIs relating to employee satisfaction, safety incident rates, recruiting metrics, learning and development. They will also be instrumental to developing future KPIs to enhance the People Operations success and service to the broader EO team.

This position is required to be on-site 100% of the time. Employee must be able to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

People and Culture

• Partner with HOP and People Team to manage compensation/payroll, benefits, talent acquisition, employee relations and disciplinary matters, disputes and investigations, performance and talent management, separations, leaves of absence, occupational health and safety, and training and development
• Lead best-in-class service-oriented department, using data to drive decisions while keeping the human in human resources at the forefront of recommendations
• Plan, lead, develop, coordinate and implement policies, processes, and training to support the organizations human resource compliance and strategy needs
• Promote and model a positive, respectful workplace through an effective open-door policy, creativity, self-confidence, and trust
• Demonstrate advocacy, authority and fairness in resolving issues while maintaining the high standard of people service of the organization
• Support, and evolve diversity, equity and inclusion by being a front-line advocate of an inclusive work environment that fosters belonging

Systems and Process Oversight

• Maintain HRIS database and support ongoing development of HR technology, maximizing the value of reporting, tracking, and key metrics
• Recommend new approaches, policies, and procedures to promote continuous improvement
• Manage the process for drafting, modifying, and implementing standard operating procedure and updating the Employee Handbook
• Monitor and ensures the organizations compliance with federal, state, and local employment laws and regulations, recommended best practices; communicate findings to key stakeholders
• Partner with benefits brokers and People Operations Manager to oversee benefits, including new enrollments, life event changes, and the Open Enrollment process
• Partner with third party vendor and People Operations Manager to oversee Leave of Absence process
• Provides oversight to ensure accurate and timely processing of payroll updates including new hires, terminations, garnishments, benefit changes, and c