$2,500 Hiring Bonus! GCI's Facility Maintenance Technician II will p erform preventive maintenance and repair of the Company's facility infrastructure to maximize availability and provide the highest quality of service for our customers. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Dispatch to communities across the state of Alaska to perform preventative and corrective maintenance, repair, quality control inspections, and testing of company facilities. + Equipment includes, but is not limited to, HVAC, Generators, Batteries, UPS systems, Rectifiers, Fire Suppression, and power distribution systems. + Ensure compliance with all applicable codes, regulations, and company specifications. + Complete established facility-based maintenance routines designed to keep buildings within design performance conditions. + Ensure sites are neat, tidy, and in a compliant condition in accordance with occupancy type. + Monitor, coordinate, troubleshoot, and perform repairs on electrical, plumbing, HVAC, and building systems. + Replace light bulbs, filters, and other consumables as needed. + Ensure safety equipment is functional and accessible and that sites are maintained in a condition that will ensure effective operation of mechanical, power, and fire suppression systems. + Ensure facilities comply with safety regulations, conduct inspections, and support life and safety exercises. + Assist in setting up or dismantling office equipment, furniture, and machinery, and troubleshoot basic equipment issues. + Assist with seasonal tasks like snow removal or grounds maintenance as needed. + May be required to perform routine maintenance or repair of Core Network Equipment. + Assist in maintaining and updating software for scheduling, tracking work orders, equipment, and preventative maintenance. + Manage the various equipment and technology platforms which include monitoring, alarms, proactive troubleshooting, provisioning, and phone support for field technicians. + Manage, support, and troubleshoot for the highest availability of company facility infrastructure. + Interface with vendors as a customer to resolve technical problems and gather technical data. + Open and track corrective tickets to resolve problems. + Track and inventory maintenance supplies and order materials as needed. + Document maintenance activities, ticket tracking, and report equipment issues. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences. + Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports. + COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. + Ability to interpret and accurately apply applicable codes, regulations, policies, procedures, guidelines, etc. + CUSTOMER FOCUS - Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. + Understanding of the unique travel, lodging, and customs of rural Alaskan communities. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + Ability to effectively multi-task and prioritize, often with simultaneous or overlapping deadlines in an environment of ever-changing technology. + Understanding of HVAC, generators, batteries, light carpentry, and AC & DC power systems. + Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment. + Ability to maintain and troubleshoot HVAC, DC and AC power systems, and various building structures designed for telecommunication equipment. + Ability to maintain emergency backup, prime power generation, and battery plants. + Understanding of general high and low electrical voltage. + Ability to read and comprehend technical drawings and manuals and solve technical problems in a timely manner. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; compli