SUMMARY: Assists with various healthcare services following established policies and protocols, including but not limited to obtaining specimens, conducting routine lab studies, and assisting with administrative functions.

DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may delegate duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Greets, receives, and prepares patients for appointments/procedures; conducts interviews with patients; measures vital signs and records information.
• Performs routine laboratory/radiology tests on patients as established protocol provides.
• Maintains nursing stations and examination areas in a manner consistent with OSHA standards and Universal Precautions procedures.
• Maintains inventory of medical supplies and materials.
• Receives and screens telephone calls
• Schedules patient appointments. (if necessary)
• Coordinates patient flow.
• Maintains office/department and patient records – filing and retrieving test results or charts.
• Assists with patients medication refills (ONLY with the assistance of the Doctor/PA/NP/LPN)
• Prepares timely, legible, and complete documentation of all patient care as provided by law, regulation, and established policy
• Prepares patient's forms for Doctors' approval
• Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices.
• Applies safety principles as identified by established policy.
• Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with JCAHO, federal, state, and local regulations.
• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
• Performs other duties as assigned by the manager.
• Participates in quality improvement activities