Job Summary
Provide office receptionist duties, answer phone inquiries and file patient records

General Accountabilities

• Answers inquiries and provides information to Patients.
• Greets patients and obtains name and other pertinent information (Insurance card, ID and any billing information required), notifying appropriate provider of patient's arrival.
• Answers and routes calls, as necessary, to appropriate individuals.
• Accurately takes and delivers messages.
• Maintains log of all calls requiring further action.
• Performs a variety of routine clerical tasks.
• Maintains clean and orderly reception area.
• Maintains computerized record management systems to store and process data for insurance claims.
• Verifies each patient's eligibility and benefits.
• Schedules patients for prescribed treatment from the provider.
• Collect fees on the day of the visit.
• Have some proficiency in Microsoft word, excel and adobe.
• Should be able to print, scan, and file paperwork.

*The company reserves the right to add or change duties at any time.