We are currently in search of a Medical Receptionist to be based in Auburn, California. This role is integral to the smooth functioning of our healthcare facility. The Medical Receptionist will be responsible for managing the front desk operations, attending to patients and visitors, and handling administrative tasks. This is a short term contract employment opportunity.

Responsibilities:

• Manage and organize front desk operations in a healthcare setting

• Welcome patients and visitors professionally, whether in person or over the phone

• Address inquiries and direct them to the appropriate department when necessary

• Register new patients and update existing patient demographics in the EHR System

• Schedule patient appointments efficiently, ensuring minimal wait times

• Provide necessary support and guidance to patients when needed

• Maintain patient accounts by obtaining, recording, and updating personal and financial information

• Ensure the reception and waiting areas are clean, presentable, and comfortable for patients

• Handle cash transactions for payments of services accurately

• Facilitate the smooth flow of patients by notifying the provider of patients' arrival, and effectively transferring patients to exam rooms or other appropriate areas

• Verify patient insurance coverage using athenahealth and explain any out-of-pocket costs that the patient may owe

• Uphold patient confidentiality by ensuring protected health information is secure

• Assist with other administrative tasks such as managing and monitoring office supplies

• Handle any emergencies in a calm and efficient manner, prioritizing patient safety and comfort.