We are offering a long term contract employment opportunity for a Front Desk Coordinator in our Edison, New Jersey location. Being a part of the Education-University industry, this role is integral to maintaining smooth operations at our front desk, coordinating administrative tasks, and delivering superior customer service.

Responsibilities:

• Serve as the first point of contact for visitor inquiries and provide concierge services to enhance their experience.

• Efficiently answer a multi-line phone system, directing calls and taking messages as required.

• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to organize files and manage data entry tasks.

• Provide administrative assistance to staff and faculty, ensuring seamless operations within the university.

• Handle customer service responsibilities, addressing issues and queries promptly and professionally.

• Leverage strong interpersonal skills to establish positive relationships with students, faculty, and visitors.

• Ensure the front desk area is always neat and welcoming, reflecting the university's commitment to excellence.

• Stay proactive in maintaining accurate records and processing applications as required.

• Coordinate with various university departments to facilitate efficient communication and cooperation.

• Utilize problem-solving skills to resolve any issues related to the front desk operations.

• Applicant must possess strong administrative assistance skills.
• Experience with answering multi-line phone systems is necessary.
• Familiarity with providing concierge services is required.
• Strong customer service skills are essential.
• Candidate must be proficient in data entry tasks.
• Excellent interpersonal skills are needed.
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word is required.
• Experience with organizing files and maintaining filing systems is necessary.
• The role requires a high level of organization and attention to detail.
• Ability to work in a fast-paced university environment.
• Strong verbal and written communication skills are required.
• Ability to handle confidential information with discretion.
• Prior experience in a similar role within the education industry is preferred but not mandatory.
• Ability to work independently and as part of a team.
• Problem-solving skills and the ability to make decisions under pressure are necessary.
• Must be able to multitask and manage time effectively.