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Job Description
Job Description
Responsibilities:
- Record and document information accurately.
- Follow standard operating procedures and instructions.
- Perform basic installations of workstations, networking equipment, and software.
- Provide support in a call center environment, troubleshooting IT issues over the phone or through remote assistance.
- Maintain a high level of customer service and communicate effectively with team members and clients.
Requirements:
- Familiarity with Windows operating systems.
- Basic understanding of networking concepts (e.g., routers, switches, cabling).
- Ability to work in a call center environment.
- Strong communication skills and ability to work well in a team environment.
- Must have own transportation and a valid driver's license with a good driving record.
- Must be able to work some nights and weekends, including possible overtime.
- Must be able to pass a drug test.
About Computer Networking Resources Inc