Duration: 12+ months with possible extension

Pay rate: $18.00-20.00/hr on w2

JOB SUMMARY:

Key job responsibilities (Duties):

• Performs various and multi-functional clerical and administrative tasks with an emphasis on excellence, privacy, quality, compliance and versatility.
• Provides general guidance and assistance to the customer via telephone, written communication and/or in person.
• Perform office operations including; filing, organizing, copying, scanning, answering phones, and distributing materials.
• Organize, file, compile and distribute correspondence and other documents alphabetically, numerically, or by other prescribed method.
• Consult and coordinate with others to generate, assemble, and update correspondence, departmental files, systems, manuals, logs, materials and or packets.
• Provide general guidance and assistance to internal and external customer inquiries via telephone, written communication and/or in person.
• Assist departmental staff, as assigned, with clerical and administrative tasks and projects.
• Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
• Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms and manuals.

Skills Required:

• 1 year(s) of experience in an office or clerical field Required
• Intermediate skill in in use of office equipment, including copiers, fax machines, scanner and telephones
• Type > 35 words per minute with 5% error rate or less
• Basic skill in word processing, spreadsheet, and database software
• Intermediate PC proficiency

Education:

• High-School Diploma or GED in general field of study
• Preferred 1 year(s) of experience in health insurance, medical office, or other health related field

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

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