Company Information: At LeadingEdge Personnel we thrive on excellence through personal development and continuing improvement through education. Our competitive edge is the tenure we have and our dedicated staff coupled with our focus purely on office clerical, IT, Legal, HR, CSR, Medical, Accounting, and Insurance roles.

Description of Role: We are seeking a Patient Services Representative to collect information from patients before their medical appointments and answer questions about billing. They will work the front desk in a medical care setting and communicate with patients through verbal and written correspondence.

Responsibilities:

• Greet patients upon arrival
• Check patients in and out
• Perform insurance verification.
• Answer inbound calls for scheduling patients.
• Referral experience.

Skills & Requirements:

• Proven work experience as a Patient Service Representative or similar role
• Must have Athena experience – 2 years minimum
• Must be Bilingual (Spanish/English)
• Professional manner and appearance
• Prior call center experience
• Strong interpersonal and communication skills
• Meticulous attention to detail
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
• High school diploma or equivalent preferred

Work Schedule:

Monday - Friday 8:00am - 5:00pm