We are offering a contract to hire employment opportunity for a Medical Receptionist in Greenwich, Connecticut. The role is central to our healthcare operations and requires a background in using EPIC medical records system. The successful candidate will be integral to maintaining our office's smooth operations and ensuring excellent patient service.

Responsibilities:

• Greet and welcome patients and visitors in person or on the telephone in a professional and courteous manner.
• Schedule and manage patient appointments, ensuring the providers' calendar is organized and updated.
• Utilize the EPIC medical records system to maintain and update patient records accurately.
• Coordinate various services to facilitate the smooth running of daily routines in the office.
• Manage the patient check-in and check-out process efficiently.
• Perform data entry tasks for patient information, billing data, and insurance claims.
• Provide excellent customer service, demonstrating patience, and empathy.
• Maintain high organization skills with a keen attention to detail.
• Understand and adhere to patient confidentiality and HIPAA regulations.
• Show flexibility to work in shifts, including evenings or weekends when necessary.• Proficiency in answering inbound calls and managing multiple lines simultaneously
• Prior experience with medical office procedures and administrative tasks
• Knowledge of receptionist duties including greeting and directing patients, scheduling appointments, and maintaining a clean and organized reception area
• Strong communication and interpersonal skills to interact with patients, medical professionals, and staff
• Ability to maintain patient confidentiality and adhere to HIPAA guidelines
• Proficiency in using medical office software for patient records and appointment scheduling
• Ability to work in a fast-paced environment and manage patient flow efficiently
• Strong organizational skills with a keen attention to detail
• High school diploma or equivalent is required, additional qualifications in medical administration will be considered a plus.