We are in search of a Systems Analyst to join our team located in Boulder, Colorado. The role offers a contract to hire employment opportunity in the tech industry. The successful candidate will be involved in various aspects such as troubleshooting hardware and printer setups, managing end-user needs, and providing support for cloud systems and network/VPN.

Responsibilities:

• Provide level 1 tech assistance to end users, ensuring efficient resolution of their needs.
• Set up and troubleshoot printer and hardware systems, ensuring their optimal functionality.
• Utilize Active Directory for managing user accounts, groups, and other elements.
• Support and maintain MS Office 365 applications for seamless operations.
• Troubleshoot network and VPN issues, providing prompt solutions to maintain connectivity.
• Provide basic ITIL knowledge in managing IT services and delivering value to customers.
• Offer Azure Active Directory support, managing identities and providing access controls.
• Support cloud systems, ensuring their effective performance and availability.
• Hold relevant certifications such as A+, Network+, Server+, and MS 365 to validate skills and knowledge.• Minimum of 3 years of experience in a Systems Analyst role or similar
• Proven skills with Active Directory
• Proficient in using MS Office 365
• Experience with Azure Active Directory
• Excellent problem-solving skills and attention to detail
• Strong communication and teamwork skills
• Bachelor's degree in Computer Science, Information Systems, or related field preferred
• Ability to work effectively in a fast-paced environment
• Must have the ability to manage multiple tasks and projects simultaneously
• Demonstrated understanding of project management principles
• Strong analytical thinking and problem-solving skills
• Ability to work independently and as part of a team
• Excellent written and verbal communication skills.