We are seeking a part-time/ad hoc IT Support Technician in Madison, WI to join our team!

As a team member, you will assist our clients with resolving computer-related issues.

Responsibilities:

• Installation of workstations.
• End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
• Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc.
• Basic networking, rack/stack/patch, remote hands support, etc.
• Experience working with AD (active directory), domains, group policy, etc.
• E-mail, A/V conferencing, VoIP device replace and configuration.
• Support of enterprise solutions including Microsoft Office365, Exchange e-mail, Anti-Virus software.
• Provide timely and efficient executive-level support.
• Provide technical support on commonly used applications and devices (MFD network printers, O365 Applications, etc.)

Requirements:

• 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware.
• Application support for Microsoft Office365, SharePoint Online and Exchange Online.
• Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10.
• Xerox, Canon, HP printer installation and configuration.
• Excellent verbal and written communication skills.
• Ability to effectively operate independently as well as in a team environment.
• Ability to lift heavy objects up to 50 lbs.

We Offer:

• Flexible work schedule! Hours/Shifts are on-demand - we'll work with your schedule & availability!
• Competitive compensation.
• Job related expense reimbursement.

Apply Today!