**Home Based (preferable to be located in Northeast or Central Time Zone)** **Event /** **Specialist, Meeting Services** We are looking for a Meeting Specialist to join our talented and supportive team of 50+ delivering high-quality international events. This role encompasses the planning, managing, and delivery from start to post-event. We are looking for someone who has a 'let's do this' approach. There's no clock watching or micro-managing, you are trusted to deliver incredible experiences for your clients as you look after projects end-to-end working with a team of likeminded individuals. Qualities such as being highly self-motivated, driven, and professional should be natural for you. This is full-time opportunity to extend with great benefits including a competitive salary with an annual bonus. 3+ years' experience managing pharmaceutical events is required. Experience with Cvent is a plus. **Job Purpose:** To lead all aspects of project deliverables in the Meeting Services team, while meeting quality standards on time and on budget. **Key Accountabilities:** **Speciali** **z** **ed knowledge** + In depth understanding of the department's service offerings and processes + Works with minimal supervision in a team environment to ensure the timely and accurate performance of work within project scope and objectives + Participates in project planning meetings (internal and with client) + Keeps current on knowledge within the industry in respect of SOPs, HCP compliance, and suppliers + Knowledge of quality worldwide meeting venues + Working knowledge of virtual meeting management and platforms + Experience working with Cvent platform + Pharma/Biotech meeting planning experience. **Client relationship management** + Proactively manages Client expectations and ensures delivery against them + Assertive in managing changes in project scope + As applicable, attends Client meetings and telecons to discuss operational issues + Ensures Client receives appropriate status update reports + Proactively identifies complex technical and process issues + Proactively assesses project needs and develops processes and solutions to address issues before they become significant problems + Ensures that the delivery of high quality, well executed projects result in clients expressing satisfaction with the service provided and may result in additional business referrals + Alert to opportunities for follow on business or changes in project scope and engages appropriate management + Maintains confidentiality of information **Project execution and success** + Liaises closely with colleagues at all levels to discuss issues and resolve conflicts that may arise when managing a project + Demonstrates the ability to complete assigned tasks, meet project deadlines and achieve objectives + Proactively seeks opportunities to improve project efficiency, results, or team performance + Oversee organization of delegate travel and attendance at international meetings and congresses + Uses knowledge, experience, and expertise to recommend suitable venues and project solutions + Conduct site visits to further influence the success of the meeting + Works within internal/external SOPs and guidelines + Provides expert quality control in respect of compliance to pharmaceutical industry guidelines + Manages the on-site delivery of meetings + Ensure communication with suppliers is clear and up to date + Provides guidance to project team members in technical or process areas **Finance management** + Ensures detailed project scoping information is obtained for every project + Ensures budget accuracy + Conducts budget revisions and reconciliations, recording changes in scope + Reviews profitability analysis + Ensures deposits and invoices are paid in a timely manner according to internal processes + Manages financial compliance procedures applicable to the delivery team + Monitors reconciliation timelines to ensure that agreed Client deadlines are met + Completes timesheets on time + Completes/approves project related expense claims **Metrics for success** + Utilization/billability target + Contribution to achievement of project, team, and departmental specific goals + Working within budgeted hours, monitor and communicate CIS's to Manager **Competencies** + Client Focus + Integrity and Ethics + Teamwork and Collaboration + Results Orientation + Business Analysis + Interpersonal Communication + Networking + Solving Business Problems **Skills:** + Proven experience in a pharmaceutical meetings environment + Demonstrated ability to successfully manage meetings on time with high quality + Technical expertise + Client focused approach to work + Ability to interact professionally within a client organization + Strong problem-solving skills + Willingness to work in a matrix environment and to value the importance of teamwork + Excellent interpersonal, verbal, and written communication s