We are looking for a Dispatcher to support daily service coordination for a manufacturing operation in Los Alamitos, California. This Long-term Contract position is ideal for someone who can manage incoming requests, organize technician schedules, and keep communication clear between customers, field teams, and internal staff. The role requires strong customer service skills, sound judgment, and comfort working with computer-aided dispatch tools in a fast-paced environment.

Responsibilities:

• Coordinate daily service calls by assigning work to field technicians based on urgency, location, and availability.

• Respond to inbound customer inquiries with professionalism, provide status updates, and ensure service needs are accurately documented.

• Use computer-aided dispatch systems to create, update, and monitor work orders throughout the service cycle.

• Communicate with technicians in the field to confirm schedules, relay job details, and address changes in real time.

• Track service activity and logistics to help maintain efficient coverage and timely completion of assigned work.

• Work closely with internal teams to resolve scheduling conflicts, customer concerns, and operational issues as they arise.