Job Description
Job Description
We are looking for a detail-oriented Collections Specialist to support a construction and contractor business in Houston, Texas. This Contract position is ideal for someone who can manage a fast-paced commercial collections workload while maintaining professionalism with customers and internal stakeholders. The role focuses on recovering outstanding balances, reviewing account activity, and helping improve cash flow through thoughtful follow-up and payment resolution. Candidates who are comfortable with financial systems, Excel, and credit-related processes will be well suited for this opportunity.
Responsibilities:
• Manage business-to-business collections activities by contacting customers regarding overdue balances and driving timely payment resolution.
• Place a high volume of outbound calls and follow-up communications to maintain momentum on past-due accounts.
• Arrange practical payment schedules with customers when full repayment is not immediately possible.
• Support credit-related processes by assisting with the setup and review of customer credit arrangements and account terms.
• Investigate accounts receivable discrepancies, including unapplied cash, partial payments, and tax-exempt billing situations.
• Review account details and payment history to identify issues, resolve outstanding questions, and recommend next steps.
• Record collection activity accurately in Oracle, HighRadius, or similar enterprise systems to maintain current account documentation.
• Use Excel to track account status, organize collection efforts, and support reporting on outstanding receivables.
• Perform effectively in a deadline-driven environment while balancing collection priorities across a large portfolio of accounts.• Experience handling commercial collections in a business-to-business environment.
• Ability to manage frequent outbound collection calls while maintaining a detail-oriented and customer-focused approach.
• Working knowledge of accounts receivable processes, credit practices, and payment resolution methods.
• Familiarity with ERP or receivables platforms such as Oracle, HighRadius, or other comparable systems.
• Comfort using Excel for account review, tracking, and basic financial analysis.
• Strong problem-solving skills with the ability to research payment discrepancies and account exceptions.
• Ability to stay organized and productive in a high-pressure, fast-moving work environment.
• Education in finance or accounting is preferred but not required.