Job Title: Production Supervisor

Job Description

The Production Supervisor oversees daily manufacturing operations in a 24/7 facility, ensuring safe, efficient, and high-quality production. This role leads a diverse team, drives continuous improvement, and maintains strong performance across safety, quality, service, cost, and productivity. The supervisor combines hands-on floor presence with effective administrative and leadership responsibilities to support both operational excellence and employee engagement.

Shift:

Panama Schedule (Rotating) 2-2-3 | 6:45p - 7a

Responsibilities

• Provide direct supervision of daily production operations, including staffing, quality control, safety requirements and prevention, and adherence to production schedules.
• Lead by example to achieve targets in safety, quality, service, cost, and production, and actively provide suggestions for process and performance improvement.
• Hold team members accountable for following established procedures, meeting performance expectations, and conforming to conduct standards, using direct praise and recognition and addressing deficiencies promptly and respectfully.
• Enable the team to drive process improvements by applying accepted safety and continuous improvement techniques, including lean manufacturing and process improvement methods.
• Mentor Lead Operators to handle production problem escalations and workload challenges, ensuring effective delegation and problem resolution on the floor.
• Maintain strong employee relations through professional engagement, regular interaction, and visible presence in the production and warehouse areas.
• Complete all administrative activities in a timely and accurate manner, including pre- and post-shift reporting, audits, time and attendance processing, safety-related documentation, and employee relations and performance management tasks.
• Oversee effective training, qualification, and proficiency of employees, including ongoing skills assessments, safety observations, and constructive feedback to support continuous development.
• Build and sustain a dedicated team culture focused on excellence, open communication, and ensuring all team members feel heard and valued.
• Serve as an ambassador for company programs such as Shared Success, 5S, safety audits, skills and competency training, and the Employee Value Proposition to support morale and performance.
• Monitor and drive key performance indicators, including productivity, scrap percentage, labor utilization, on-time delivery, overall equipment effectiveness (OEE), customer complaints, and total recordable incident rate (TRIR).
• Participate in and influence multi-level, cross-functional teams to support broader operational and business objectives.
• Manage a fast-paced environment in a 24-hour operation, effectively coordinating with a diverse workforce and multiple shifts.
• Maintain technical expertise on plant products, processes, and operations to support troubleshooting, decision-making, and training.
• Support adherence to corporate policies, ISO standards, and effective manufacturing practices in safety, quality, cost, productivity, and delivery.
• Collaborate with maintenance and engineering teams on project-based maintenance activities and production readiness, including job preparation and manufacturing operations.
• Utilize ERP systems, including SAP where applicable, and standard office software (Word, Excel, PowerPoint, Outlook, Teams) for reporting, communication, and operational planning.
• Ensure compliance with basic OSHA-related safety practices and foster a strong safety culture throughout the production environment.
• Operate or oversee safe use of equipment such as forklifts when needed, and ensure proper use of PPE in production and warehouse areas.

Essential Skills

• Minimum of a high school diploma (HS diploma).
• Three (3) years or more of hands-on experience in 24/7 plant operations, preferably in process-manufactured products.
• Three (3) or more years in supervisory or management positions with a proven ability to lead and motivate people, preferably with direct-report relationships.
• Demonstrated experience in supervision and production management within a manufacturing environment.
• Practical experience with continuous improvement, lean manufacturing, and process improvement initiatives.
• Ability to participate in and contribute to lean production or process improvement events.
• Strong safety mindset and ability to foster a safety-oriented culture, with basic OSHA knowledge.
• Solid understanding of effective manufacturing practices in safety, quality, cost, productivit