The Workshop Manager is accountable for leading the workshop team to deliver safe, efficient, and high-quality maintenance operations. This includes managing daily workshop performance, ensuring compliance with quality standards and safety practices, and maintaining exceptional customer service. The role also encompasses local project oversight, people management, and collaboration with cross-functional teams to meet operational, financial, and customer objectives. The Workshop Manager serves as the primary on-site leader, driving operational excellence, resource efficiency, and continuous improvement, while maintaining ownership of the site’s financial performance.

• Lead and manage the workshop team to deliver safe, efficient, and high-quality maintenance operations.
• Oversee daily workflow, including vehicle turnaround times, productivity, repairs, breakdowns, and new work requirements.
• Manage the workshop floor and associated yard, ensuring organization, cleanliness, and compliance with operational standards.
• Conduct daily reviews of completed work to ensure all parts, labor, and descriptions are accurately recorded.
• Maintain accountability for the site’s financial performance, including ownership of the P&L, cost control, and alignment with budget targets.
• Provide regular performance and operational updates to the Operations Director.
• Oversee daily servicing, repairs, maintenance planning, inspections, cleaning, and auditing to meet company standards.
• Lead local projects from planning to completion, coordinating with landlords, vendors, and internal teams.
• Seek required customer approvals before work begins and manage the chargeable defect authorization process, including warranty repairs.
• Manage facility upgrades, infrastructure improvements, and equipment installations, ensuring compliance with operational, safety, and timeline requirements while coordinating with contractors, vendors, and internal teams to minimize operational disruption.
• Monitor and ensure adherence to KPIs, budgets, and service standards.
• Control costs by challenging and pre-authorizing subcontractor, parts, and overtime expenses.
• Ensure all defects are repaired effectively and records are maintained accurately.
• Ensure safe work systems and practices are followed and toolbox talks are delivered on time.
• Manage shift patterns, scheduling, and staff availability to meet operational needs.
• Accountable for overall workshop productivity by effectively managing technician workload, prioritizing tasks, and ensuring timely completion of maintenance and repair activities.
• Address performance issues through coaching, development, or formal disciplinary processes as required.
• Manage absence, sickness, and lateness in line with company policy; conduct return-to-work interviews.
• Recruit, onboard, and induct new staff; motivate and develop team members for optimal performance.
• Provide initial technical training and ongoing skills development to technicians, identifying and addressing training gaps and aligning with industry trends.
• Partner with HR to resolve employee relations matters and ensure compliance with policies and employment law.

• 5 years of hands-on diesel maintenance experience.
• 3-5 years of leadership/management experience.
• Proven experience in operational environments, preferably within the Airports/Airlines/Ground Handlers/Airport Service Providers segments.
• Excellent people management skills.
• Experience using ERP systems (SAP is a plus).
• Ability to handle confidential information.
• Good analytical skills, excellent with numbers, and an eye for details.
• Result-driven and proactive with a dynamic personality.
• Ability to work independently.
• Excellent MS Office skills (Excel and Word).
• Good oral and written communication skills in English; any other language is a plus.
• Ability to lead a team with vision and perspective.
• Ambitious and willing to grow within a dynamic and fast-moving international environment.

• Bachelor’s or Master’s degree.
• Experience with GSE Management, shop management, supervision, and diesel engine repair.
• Familiarity with electrical training for EV GSE or trucks.

Join a leading European provider of integrated solutions for Ground Support Equipment in aviation. Be part of a solid and growing international group with short decision lines wher