Job Title: Administrative Billing and Credit Support Specialist

Job Description

This role provides administrative support to the credit and collections function by working closely with customers, investigating invoice issues, and ensuring accurate follow-up. The position is ideal for someone who enjoys digging into details, solving problems, and supporting a fast-growing organization that is expanding through acquisitions.

Responsibilities

• Provide administrative support to the credit and collections team, including assisting individuals who make collections calls.
• Investigate invoice discrepancies by reviewing account details, identifying errors, and working to resolve issues promptly.
• Communicate with customers to clarify invoice questions, gather missing information, and follow up on outstanding items.
• Perform accurate data entry in Excel and other systems to maintain up-to-date and organized records.
• Support general clerical tasks such as filing, organizing documents, and updating internal records as needed.
• Assist with basic accounting activities related to debits and credits to ensure accurate billing and account maintenance.
• Use the organization’s ERP system to review, update, and track customer and invoice information.
• Collaborate with the supervisor and collections team to prioritize workload and ensure timely completion of tasks.
• Participate in training and ongoing learning to become proficient in internal processes, tools, and systems.
• Maintain a high level of attention to detail and accuracy in all administrative and billing-related activities.

Essential Skills

• Experience in administrative support or clerical roles, including handling customer-related tasks.
• Proficiency with Excel at a basic level, including entering, updating, and organizing data.
• Ability to perform accurate data entry with strong attention to detail.
• Basic understanding of accounting concepts, including debits and credits.
• Comfort working with ERP systems; any prior ERP experience is beneficial.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Effective written and verbal communication skills for interacting with customers and internal teams.
• Motivation to investigate issues, identify problems, and follow through to resolution.

Additional Skills & Qualifications

• Credit and collections experience is not required but is considered a plus.
• Experience with the P21 ERP system is an advantage.
• Openness to learning new systems, processes, and tools in a growing organization.
• Ability to work with minimal prior experience, with a willingness to be trained and develop skills on the job.

Work Environment

The role operates in a dynamic and growing environment driven by multiple recent acquisitions, offering exposure to evolving processes and systems. The position reports directly to a supervisor who will provide hands-on training and guidance. The role begins fully onsite during the training period to ensure strong support and onboarding. After training, the schedule can include up to two remote days per week, not on consecutive days, with the remaining days onsite. Working hours are flexible, typically between 7:30 a.m. and 4:30 p.m., with options to start at 8:00 a.m. or 9:00 a.m. The work involves daily use of Excel, ERP software, and standard office tools in a professional office setting focused on accuracy, collaboration, and customer support.

This is a Contract position based out of Omaha, NE.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Omaha,NE.

This position is anticipated to close on Aug 13, 2026.

Aston Carter provides world-class corp