We are looking for a detail-oriented Accounts Receivable Clerk to support payment collections and account management for a transport organization in Chester, Virginia. This Contract position focuses on monitoring receivables, following up on past-due balances, and helping maintain healthy cash flow through accurate recordkeeping and timely issue resolution. The role also partners with billing and operations teams to address payment concerns, review account activity, and support sound credit decisions.

Responsibilities:
• Oversee assigned customer accounts by tracking open balances, reviewing aging activity, and prioritizing collection efforts.
• Contact customers regarding overdue invoices, confirm payment status, and encourage timely resolution of outstanding amounts.
• Document all collection activity thoroughly, including account updates, customer communications, and scheduled follow-up actions.
• Investigate billing questions, invoice disputes, and payment variances to help resolve issues delaying remittance.
• Coordinate with operations and billing partners to address service or invoice concerns that may affect customer payments.
• Evaluate customer payment patterns to spot risk indicators and bring seriously delinquent accounts to management attention when needed.
• Assess credit-related requests and provide input on appropriate credit limits and payment terms based on account performance and risk exposure.
• Highlight accounts that require closer review and share regular aging insights, collection patterns, and recommendations to reduce receivable balances.
• Support cash application and related accounts receivable activities to maintain accurate customer account records.• Experience working in accounts receivable, including account reconciliation, aging review, and collections follow-up.
• Background in commercial collections with the ability to communicate professionally about overdue balances and payment commitments.
• Working knowledge of cash applications and billing processes within a fast-paced business environment.
• Ability to research invoice discrepancies and resolve payment issues with accuracy and sound judgment.
• Strong attention to detail with consistent documentation and record maintenance skills.
• Comfortable analyzing customer payment history to identify trends, risks, and accounts needing additional oversight.
• Effective collaboration skills with cross-functional teams such as billing and operations.
• Proficiency with standard business systems and spreadsheets used for receivables tracking and reporting.