Description

The Infrastructure Services Organizational Change Manager (OCM) partners with Infrastructure Services leadership, project managers, and stakeholders to drive successful adoption of technology and process changes across the organization. Using RISE Change Framework, this role develops and executes change strategies, communications, training, and stakeholder engagement plans that support infrastructure initiatives.

Key Responsibilities

• Develop comprehensive change strategies using RISE framework.

• Assess organizational readiness for change through surveys, stakeholder analysis, and impact assessments.

• Create and execute communication plans, including emails, digital signage, tool notifications, banners, SharePoint content, and leadership messaging.

• Write communications, job aids, and other end-user knowledge materials.

• Develop training and adoption plans to prepare colleagues for new technologies and processes.

• Build strong working relationships with project sponsors, IS leaders, BTS Marketing and Communications, and key stakeholders.

• Identify and manage resistance to change, implementing mitigation strategies as needed.

• Partner with IS Technical Project Managers and project teams to build change strategy and integrate change management activities into project plans.

• Ensure persistent communications and change resources are maintained through knowledge repositories.

Additional Skills & Qualifications

• Experience leading organizational change initiatives within IT or Infrastructure Services environments.

• Strong communication, stakeholder management, and training development skills.

• High-level understanding of IT infrastructure, including servers, networks, databases, and cloud technologies.

• Proven ability to translate technical changes into clear, business-focused communications and adoption strategies.

• Experience leading organizational change initiatives in a global environment, including developing strategies that account for regional, cultural, language, and time zone differences.

• Knowledge of security and compliance best practices.

• Experience with ServiceNow platforms and modules is preferred.

Job Type & Location

This is a Contract position based out of Waukegan, IL.

The pay range for this position is $60.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Waukegan,IL.

This position is anticipated to close on Aug 25, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customer