Job Summary

We are seeking a Collections professional for a temp-to-hire opportunity in Salt Lake City, UT within the banking and consumer lending industry. This role is ideal for someone with 1 to 2 years of experience in collections, customer support, account servicing, or financial services who enjoys helping customers resolve account issues while maintaining professionalism and compliance.

The Collections role offers the opportunity to build valuable experience in a stable, customer-focused environment. Candidates who are reliable, goal-oriented, and comfortable having financial conversations with customers can succeed in this position. This is a strong fit for someone looking for long-term potential, supportive team interaction, and a role where communication, consistency, and follow-through make a direct impact.

Key Responsibilities

- Contact customers regarding past-due accounts and assist with payment resolution options.
- Provide professional customer support while gathering account information and documenting conversations accurately.
- Review account details, payment history, and customer circumstances to determine appropriate next steps.
- Follow internal procedures and applicable compliance guidelines related to collections and consumer lending.
- Maintain productivity, quality, and service standards in a fast-paced customer care environment.
- Partner with internal teams to resolve account questions, disputes, or customer service concerns.

Compensation and Benefits

- Salary Range: $17.50 to $19.00 per year.
- Job Type: Temp-to-Hire.
- Location: Salt Lake City, UT.

This company offers growth and a great group of people to work with.