Job Description
Job Description
Architectural Review Board Administrative Support
Monday- Friday 8:00AM-5:00PM
Job purpose
Assist SOA Architectural Review Board Department by performing the following office and field duties.
Duties and responsibilities
The Architectural Review Board Administrative Support works with all employees, property owners and vendors within the Sandestin Owners Association (SOA) as it relates to the Architectural Review and Technical Review Committee needs.
- Maintain ARB Activity spreadsheet that contains all active approved projects.
- Prepare deposit refund paperwork upon project completion and update owner records accordingly.
- Miscellaneous office duties include maintaining hard copy and electronic files, assisting with administrative duties as needed, faxing, mailing, and filing.
- Collaborate with team members to streamline office processes and improve efficiency.
- Assist with ARB compliance enforcement, which includes:
- Visually examining all areas to determine compliance with ARB Guidelines for construction, landscaping, drainage and grading activities.
- Inspects premises for overall cleanliness and adequate disposal of debris per the guidelines to determine compliance.
- Conducts final construction/modification site inspection to ensure compliance and site cleanup.
- Complete process for final compliance inspection or follow up if found to be non-compliant.
- Performs on-site inspections to consider field approval of minor modifications, as authorized in the Board of Director approved ARB Guidelines.
- Communicate violations of non-compliance matters to owners and contractors.
- Communication with owners and contractors regarding construction standards and policies per the ARB Guidelines.
- Ensures all communications with owners and contractors are written and saved to electronic files for record keeping purposes.
- Issues Stop Work Orders to on-site contractor and/or owner when unapproved modifications have commenced or approved projects are non-compliant.
- Vehicle and business cards as well as SOA shirt (supplied by SOA) to be used/worn in the capacity of Compliance Inspection Representative.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current policies and procedures; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
- Use of Technology - Demonstrates required skills; adapts to new technologies; keeps technical skills up to date.
- Design - Generates creative solutions; uses feedback to modify designs; demonstrates attention to detail.
- Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations; uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance.
- Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
- Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
- Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
- Change Management - Communicates changes effectively.
- Quality Management - Demonstrates accuracy and thoroughness.
- Visionary Leadership - Inspires respect and trust.
- Ethics - Treats people with respect; keeps commitments; works with integrity and principles; upholds organizational values.
- Organizational Support -
About Sandestin Owners Association
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