The General Manager (GM) is the senior operational leader responsible for the overall performance, profitability, growth, and strategic direction of the business. The GM oversees all aspects of the business, including operations, preconstruction, estimating, project management, field operations, safety, quality, business development, finance, and talent management.
The GM is accountable for delivering exceptional project outcomes while achieving revenue, profitability, safety, and client satisfaction goals. This role requires an experienced construction executive capable of leading complex commercial projects ranging from $10 million to over $500 million while managing multiple business units, project teams, and executive leaders.
The General Manager establishes a culture of accountability, operational excellence, innovation, collaboration, and continuous improvement while ensuring projects are delivered safely, on schedule, within budget, and in accordance with contractual requirements.
Primary Responsibilities
- Business Operations
- Strategic Planning
- Financial Performance
- Profit & Loss Management
- Business Development & Client Relations
- Operations Management
- Project Delivery
- Preconstruction
- Estimating
- Risk Management
- Safety
- Quality Assurance
- Workforce Development
- Executive Leadership
- Organizational Growth
Executive Leadership
- Develop and execute strategic business plans aligned with company goals.
- Lead all operational departments to achieve annual objectives.
- Establish measurable performance goals and accountability standards.
- Foster a culture centered on safety, integrity, teamwork, innovation, and excellence.
- Serve as the executive leader for all regional construction operations.
- Participate in executive planning and corporate initiatives.
- Drive organizational growth through strategic planning.
- Lead organizational change initiatives.
- Develop succession plans for leadership positions.
Operations Management
- Construction Operations
- Field Operations
- Project Management
- Estimating
- Preconstruction
- Virtual Design & Construction (VDC/BIM)
- Scheduling
- Procurement
- Safety
- Quality
- Equipment Management
- Administrative Support
Responsibilities include:
- Establish operational standards.
- Improve productivity.
- Allocate personnel and equipment.
- Monitor project execution.
- Remove operational barriers.
- Resolve high-level project issues.
- Implement continuous improvement initiatives.
- Improve operational efficiency.
- Optimize resource utilization.
Financial Leadership
Assume full responsibility for the division's financial performance.
- Full P&L ownership
- Annual budgeting
- Revenue forecasting
- Gross profit management
- Cash flow management
- Cost control
- Financial forecasting
- Working capital management
- Capital expenditure planning
- Equipment utilization
- Financial reporting
- Margin improvement
Monitor:
- Revenue
- Gross profit
- Net profit
- Overhead expenses
- Labor productivity
- Equipment costs
- Backlog
- Forecast accuracy
Project Oversight
- Schedule performance
- Budget performance
- Change order management
- Labor productivity
- Procurement status
- Safety performance
- Quality metrics
- Contract compliance
- Client satisfaction
- Risk exposure
Participate in:
- Executive project reviews
- Staffing decisions
- Client meetings
- Dispute resolution
- Contract negotiations
Preconstruction Leadership
- Estimating
- Budget development
- Value engineering
- Constructability reviews
- Scheduling
- Procurement strategy
- Bid reviews
- Design-build coordination
Business Development
- Identify new market opportunities.
- Develop strategic client relationships.
- Participate in proposal interviews.
- Lead contract negotiations.
- Support marketing initiatives.
- Attend industry events.
- Build strategic partnerships.
- Expand market share.
- Increase repeat business.
- Support