COME AND JOIN THE CH TEAM
BECAUSE
OUR WORK MAKES A DIFFERENCE!!!
Columbia Housing offers a very generous benefits package, including:
- Health
- Dental
- Vision
- Term Life Insurance
- Long-term disability
- Flexible Spending Accounts
- State Retirement*
- 401K and 457 Plans
- Annual Leave Accrual
- Sick Leave Accrual
- 13 paid holidays
- FREE gym membership
- Alternative Work Schedule Options (including a 4-day workweek), if applicable
- Employee Assistance Program
- Apprenticeship Opportunity, if applicable
Salary Range: $52,100 $70,300 $88,600
Hiring Range: $52,100 $70,300
The primary purpose of this position is to perform managerial and supervisory work involving the day-to-day management and operation of an assigned housing property(s). The incumbent is responsible for enforcing lease agreements, and timely rent payments by residents, ensuring that all housing procedures are adhered to and that units are compliant with applicable regulations.
All activities must support Columbia Housing’s (“CH”) mission, strategic goals, and objectives, and adhere to the SCAHI ( SC Affordable Housing Initiatives) property management agreement.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
- Oversees the work of staff, and provides functional supervision to staff including, but not limited to assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, allocating personnel, selecting new employees, training, acting on employee problems, and recommending and implementing discipline.
- Oversees assigned property or properties; ensures the properties meet the leasing, occupancy, and physical condition requirements set by Housing Quality Standards (HQS) and maintains the grounds and units in compliance with the National Standards for the Physical Inspection of Real Estate (NSPIRE).
- Provides customer service to residents and the public; responds to requests promptly and courteously; engages residents in CH mission.
- Oversees orientation for new residents, shows units, explains lease, and briefs them on lease agreement, house rules, policies, and procedures.
- Supervises the calculation of rent adjustments for incoming, continued occupancy, and vacated units; maintains and monitors delinquent rent roll, issues delinquent notices and late payment charges, and initiates corrective action.
- Refers residents to social service agencies for financial or other assistance.
- Advises residents of lease violations and eviction proceedings; interacts with counsel regarding resident evictions and attends hearings.
- Maintains inventory of the assigned property.
- Prepares or supervises the preparation of all weekly, monthly, and annual reports relating to assigned properties; maintains reports and submits to the appropriate department(s) or Owner.
- Actively participates in and develops resident association activities for all housing under supervision; meets with leaders to plan meetings and suggest ideas to improve resident participation and resolve problems.
- Supervises or performs the annual recertification of residents; monitors, prepares and distributes annual recertification notices; ensures accuracy of data.
- Conducts or supervises inspections; signs and explains inspection reports.
- Supervises residents’ annual reviews and dwelling unit housekeeping inspections.
- Calculates and/or monitors any repairs and prepares any required billing statements.
- Supervises maintenance work orders for all potential and existing property vacancies in coordination with the SVP of Property Management & Maintenance.
- Initiates transfer requests; monitors the results and responds with follow-up supervision.
- Reports all significant developments to the SVP of Property Management & Maintenance.
- Prepares or supervises the preparation of late rent notices, eviction notices, or other violation notices.
- Counsels or supervises the counseling of residents who are not complying with policies and procedures or who have delinquent rent problems; develops solutions for alternative payment methods.
- Partners with or recruit groups and agencies capable of rendering various services to residents.
- Reviews ledgers and adj