Monarch Resources is a family-owned company that takes pride in serving our customers with professionalism, reliability and personal service. Our team works closely together, and we value people who bring initiative, attention to detail and a positive attitude to their work.

We are looking for a creative and organized Graphic Design and Customer Experience Specialist who enjoys combining graphic design, website updates, and customer support in a fast-paced, small-business environment.

Key Responsibilities

• Create and edit artwork using Adobe Illustrator, Photoshop and/or Canva.
• Assist with website updates, product pricing and marketing content.
• Help customers select promotional products that meet their needs and prepare quotes
• Research product options through vendor resources
• Process orders and support order fulfillment
• Answer customer calls and assist with product inquiries
• Achieve familiarity with company inventory

Qualifications

• Experience with graphic design software (Illustrator (preferred), Photoshop and/or Canva.)
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to manage multiple tasks and deadlines
• Positive attitude and ability to work well within a team

Preferred But Not Required

• Experience with SAGE 50 Accounting software
• Experience working with promotional products, or branded products
• Experience with WordPress and WooCommerce

If you enjoy combining creativity, organization and customer interaction, we would enjoy meeting you!

About Our Team

We are a small, close-knit team where people take pride in their work and support one another. We value professionalism, dependability and a positive attitude. Many of our employees have been with us for several years, and we believe in creating an environment where people can contribute, grow and take ownership of their work.

We sell medical PPE and specialized sundries in the Funeral & Mortuary industry.