Company: 5-50 Group LLC
Location: Sunrise, Florida (Onsite)
Employment Type: Full-Time
Compensation
- Business Hours: $21.00–$31.00 per hour (based on experience, qualifications, clinical background, language skills, and healthcare coordination experience)
- Additional Compensation: Available for After-Hours, Weekend, and On-Call Coverage
Schedule: Business hours with required participation in evenings, weekends, after-hours, and on-call coverage as needed.
5-50 Group is seeking an experienced Patient Care & Technology Coordinator to support high-risk patients through AI-powered predictive analytics, physician-led clinical oversight, remote patient monitoring, virtual care, and proactive care coordination.
This role serves as a key liaison between patients, providers, caregivers, and operational teams, ensuring effective communication, care plan execution, timely intervention, and escalation of clinical concerns. The ideal candidate has a strong healthcare background, sound clinical judgment, excellent communication skills, and experience working with complex patient populations in a fast-paced environment.
Key Responsibilities
Patient Care Coordination & Monitoring
- Remote Patient Monitoring (RPM) Field Services: Conduct in-home patient visits to deliver, install, configure, educate patients on the use of Remote Patient Monitoring (RPM) devices, verify proper device functionality and connectivity, and retrieve equipment upon completion of the monitoring program. Educate patients and caregivers on the proper use and maintenance of RPM devices. Troubleshoot basic device connectivity and operational issues during home visits.
- Mobile Phlebotomy and Specimen Collection: Perform in-home patient visits to collect blood specimens and other authorized laboratory samples in accordance with established clinical protocols. Ensure proper labeling, handling, documentation, and timely transportation of specimens to designated laboratories for processing while maintaining chain of custody and regulatory compliance. Maintain accurate documentation of patient encounters, device installations, specimen collection, and equipment retrieval.
- Conduct patient outreach and routine check-ins to assess symptoms, treatment adherence, and care needs.
- Monitor remote patient monitoring (RPM) data, vital signs, alerts, laboratory results, and patient-reported symptoms.
- Identify changes in patient condition and escalate concerns according to established clinical protocols.
- Support implementation and follow-up of physician-directed care plans.
- Coordinate care among providers, specialists, caregivers, and community resources.
Clinical Operations & Telehealth Support
- Review alerts, patient communications, laboratory results, referrals, and outstanding clinical tasks.
- Prepare patient summaries and clinical updates for provider review.
- Coordinate and participate in telemedicine visits with physicians and field staff.
- Document provider recommendations and ensures timely execution of care plan updates.
- Track physician-authorized orders, referrals, diagnostics, and follow-up activities.
Patient & Family Engagement
- Serve as a primary point of contact for patients and caregivers.
- Educate patients on remote monitoring devices, telehealth tools, and care programs.
- Troubleshoot basic technology issues and support patient engagement with digital health solutions.
- Maintain ongoing communication with family members and support systems.
- Advocate for patient needs and help address barriers to care.
Clinical Assessment & Escalation
- Review medical histories, medications, diagnostic reports, provider recommendations, and clinical documentation.
- Conduct structured patient assessments within scope of practice.
- Triage patient concerns and determine appropriate next steps.
- Escalate urgent clinical issues to physicians, nurse practitioners, specialists, or emergency services as appropriate.
- Support timely intervention for high-risk patients.
Documentation & Compliance
- Maintain accurate, complete, and timely documentation of patient interactions, assessments, communications, and interventions.
- Process medical record requests and coordinate documentation exchange.
- Ensure compliance